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Live Online Chat

If we happen to be offline or away from the customer service desk we will still get a notification you have reached out to us and will respond upon our return.


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At Work:
Some companies have a high level of internet restrictions that prevent our online chat from working. If this seems to be an issue you are having you can navigate to our Contact Us page and we will reply via emails.


Apple Devices: (some users)
If a chat has already been established and you navigate away from the chat window to review other resources then try to click the "Live Chat" button again to continue the conversation, it will not transfer you back to the chat window. You have to manually tap the tabs button at the bottom right of the screen to navigate back to the chat instance window to continue conversation.

Note:
This has only been tested on Apple iDevices, currently we are not 100% if the problem is on all mobile style platforms.